🐾 Bringing a Kitten Home
Our kittens are raised with love and care, and we want the adoption process to be smooth and joyful for both you and your new family member. To make everything clear and comfortable, we kindly ask you to follow these simple guidelines:
✉️ Communication
– All questions and updates are handled in writing (WhatsApp, email, or via our website).
– Phone calls are possible by prior arrangement only.
⏱️ Response time
– You are welcome to write to us at any time, regardless of time zones.
– We reply to all messages within 24 hours.
– Please kindly respect our time and contact us only if you are truly interested in welcoming one of our kittens into your family.
🚫 Visiting the cattery
– For the safety and well-being of our cats and kittens, we do not accept visitors.
– Kittens can be collected in person on the agreed transfer day, or delivered by a trusted courier.
🍽️ Care instructions
– We provide written recommendations on food, litter, and kitten care.
– Additional questions are always welcome, though we kindly ask to keep them within reasonable limits.
📝 Reservation agreement
– A deposit secures the reservation of a kitten.
– If the agreement is cancelled, the deposit is refunded only under the conditions specified in the contract.
– Once the reservation is terminated and the deposit refunded, all obligations of both parties are considered fulfilled.
🌸 Thank you for your understanding — this way we can give our kittens the very best start in life and help them find loving homes around the world.